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Ensure the device is connected to 24V machines and avoid short circuits or high voltage to prevent damage to the ET3.
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Voltage abnormalities may cause equipment failure, so always check for a stable power supply.
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This product is compatible with all CATERPILLAR-branded machinery, except for certain generators and trucks, as the manufacturer lacks blueprints—some may work, while others may not. It is confirmed to work with excavators, bulldozers, graders, backhoes, and other off-road vehicles.
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Software version: 2018. It does not update like the original, but unlike licensed versions, our software is free to use permanently.
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If you encounter any installation issues, please contact us. We will respond as soon as possible. You can send us screenshots for guidance, or we can assist with installation remotely via TeamViewer.
Includes
There are 4 components. Can be different for different brands:
- CAT Comm Adapter III
- CD for installing the drivers
- USB Cable (From device to your computer)
- 6 & 9 pin cable (from device to your vehicle)
Company Profile
GuangZhou GuoLi Engineering Machinery Co., Ltd. has been engaged in the excavator parts industry for over 16 years, focusing on foreign trade and global supply. We specialize in hydraulic components, including arm, boom, and bucket cylinders, along with cylinder tubes, rods, customized hydraulic cylinders, seal kits, hydraulic pumps, and electrical parts. To meet the evolving needs of our customers, we now offer diagnostic tools for excavators, ensuring precise troubleshooting and maintenance. Our products are exported to more than 100 countries, delivering quality, reliability, and efficiency to global customers.
Our Team & Exhibition
FAQ
Q1: Is there a minimum order quantity (MOQ) for diagnostic tools?
A1: No strict MOQ requirements. We support flexible ordering, and bulk purchases come with better pricing. Contact us for specific details.
Q2: How much is the shipping fee for diagnostic tools?
A2: Shipping costs vary based on destination, shipping method, and quantity. We can arrange the most cost-effective shipping option and provide a quote upon request.
Q3: Do you provide technical support after purchase?
A3: Yes, we offer installation guidance and troubleshooting support. If you face any issues, our team can assist via email, video call, or remote access software like TeamViewer.
Q4: How soon can I get a price quote?
A4: We usually respond to pricing inquiries within 24 hours. For urgent requests, please contact us directly for a quicker response.
Q5: Is your diagnostic tool compatible with all excavator models?
A5: Our tools support most major excavator brands, including CAT, Komatsu, Hitachi, Volvo, and more. Please provide your machine model details to confirm compatibility.
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